Combating Skill Migration with Strategic Retention

Benefits of Investing in Training and Development The global trend in telecommunications has moved away from traditional telecom companies (telcos) towards more technology-driven and innovative enterprises (techcos). This shift is fueled by the swift pace of technological advancements and the growing demand for digital services (KPMG,2024). To adapt to these rapid changes and maintain sustainable business growth, the telecommunications industry must ensure that its employees are continuously updated and trained. Training is a key aspect of human resource development, involving a systematic approach to enhancing employees' knowledge, skills, and competencies to boost performance levels. This process encompasses organizational activities aimed at transferring skills or information to employees, enabling them to perform their current jobs effectively while also preparing them for future challenges (Salas et al., 2012). Well-designed training is crucial for gaining competitive ad...

  Addressing Employee Turnover with SMART Goals High employee turnover poses a substantial challenge for many businesses, leading to decreased productivity, lower morale, and immediate financial impacts. To address this issue effectively, adopting a structured approach like the SMART Goals framework can be highly beneficial. As Doran (1981) outlined, SMART Goals are Specific, Measurable, Achievable, Relevant, and Time-bound. By applying these principles, organizations can create a more stable and satisfied workforce. Let’s explore how SMART Goals can help in building a more resilient and engaged team in telecommunication sector. Specific A specific goal provides a clear path forward, eliminating ambiguity and allowing for more targeted efforts and resource allocation. It details what needs to be accomplished, who will be involved, where the action will occur, when it should be completed, and the reasons behind its importance. Clear goals provide employee to understand exa...

Do they Really Need to Leave …?       Impact of Skill Migration on the Telecommunication Sector The telecommunications industry is a dynamic and rapidly changing industry. Technology has advanced and changed in a very short time. Consequently, all the relative companies across the world have changed their strategies accordingly. The movement of skilled professionals across borders has become ever more important and challenging for companies. Skill migration has become one of the significant challenges to Sri Lanka’s telecommunications industry. The telecommunications industry is advancing rapidly with everyday innovations and developments such as 5G, artificial intelligence (AI), cloud computing, cybersecurity, and data protection. In such a scenario, the industry requires a highly qualified and skilled workforce for network engineering, data analysis, software development, cybersecurity, and more. Consequently, there is a high global demand for this talent, le...